Overview
LumiWed is a multilingual wedding website platform for couples planning a wedding and for guests visiting those wedding websites. This Privacy Policy explains what personal data we collect, how we use it, and the choices you have.
The Data We Collect
We collect different categories of information depending on how you use LumiWed.
If you join the waitlist or contact us
- Your first name
- Your last name
- Your email address
- Any message you choose to send us through the contact form
If you create or manage a LumiWed account
- Account details such as your name, email address, and authentication identifiers
- Wedding details you enter, such as your story, event schedule, venue information, languages, and theme choices
- Billing and subscription information needed to process payments and manage invoices
If you are invited as a guest
- Your name and contact information provided by the couple
- Your RSVP status and any information you choose to submit, such as dietary preferences or plus-one details
- Language preferences and guest access tokens that let you view the wedding site without creating an account
Technical information
- Browser, device, IP address, and usage logs needed for security, diagnostics, analytics, and abuse prevention
How We Use Personal Data
We use personal data to:
- Provide and operate LumiWed
- Create, host, and translate wedding websites
- Deliver invitations, RSVP flows, and guest access links
- Process payments and manage subscriptions
- Respond to support requests and waitlist signups
- Detect misuse, secure our systems, and troubleshoot issues
- Improve the product through aggregated analytics and operational insights
Legal Bases
Where applicable under laws such as the GDPR, we rely on one or more of the following legal bases:
- Performance of a contract when we provide LumiWed to couples and their guests
- Legitimate interests in running, protecting, and improving the service
- Consent where you voluntarily submit marketing, waitlist, or optional information
- Compliance with legal obligations such as accounting or fraud prevention requirements
Sharing Personal Data
We do not sell personal data. We share data only when necessary to run LumiWed, including with service providers that help us operate the platform, such as hosting, authentication, analytics, email delivery, payments, error monitoring, and CRM tools.
We may also share information:
- When required by law or valid legal process
- To protect LumiWed, our users, or the public from fraud, abuse, or security threats
- As part of a merger, acquisition, or similar business transfer if the privacy commitments in this policy continue to apply
Data Retention
We retain personal data only for as long as needed for the purposes described in this policy.
- Waitlist and contact submissions are kept until they are no longer relevant for product launch communication or support follow-up
- Wedding content and guest data are retained while a couple’s site is active and for the post-event retention period described in the product plan
- Billing and transactional records may be retained longer when required for tax, accounting, or fraud prevention purposes
International Transfers
Some service providers may process data outside your country of residence. Where required, we use appropriate contractual or technical safeguards for those transfers.
Your Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or export your personal data. You may also have the right to withdraw consent where consent is the basis for processing.
To make a request, use the support email reveal control shown on this page.
Cookies and Analytics
We may use cookies or similar technologies to remember preferences, keep sessions secure, and understand how the website and product are used. Where required, we will present consent controls before using non-essential cookies.
Children
LumiWed is not directed to children under the age where parental consent is legally required. If you believe a child has provided personal data to us without proper permission, contact us and we will investigate.
Changes To This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date on this page and, where appropriate, provide additional notice.
Contact
If you have privacy questions or requests, use the support email reveal control shown on this page.